Support
Support
Option #1: Review Our Tutorials
We work to keep our system as easy to use as possible.
Have a look at our tutorials to see if your question is answered … that’s often the fastest and easiest way to get an answer to your question!
Option #2: Contact Us
We understand that a human touch can be helpful sometimes.
The best way to contact us? Let’s keep it easy - fill out the following form and we’ll get back to you within 1 business day:
Please note - if you’re hoping to contact one of our customers (E.g. a medical clinic, a passport office), please contact them directly; we are not able to answer questions outside our scope (E.g. when you will be receiving your test results; when you passport will be ready).