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Appointment Service Features

Add Custom Information into Confirmation Emails

Magenta Health

Confirmation and reminder emails sent to your customers can be customized to include additional information. For example, supply:

  • Pre-appointment instructions

  • Links to documents or useful information

  • Parking instructions

  • Travel directions

These instructions are specific to each of your services so that different services can include different custom information.

Instructions

1. Select the Setup Services button in the main navigation bar.

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2. Select the Services tab.

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3. Select the settings cog for the service for which you want to supply custom information.

service_settings_cog.png

4. Select the E-mail tab

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5. Select the Confirmation Message option from the Settings List

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6. To add custom information into all confirmation and reminder emails sent to your customers for this service, enter and save a message.

Leave this field blank if no additional information needs to be supplied.

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7. Confirmation and reminder emails sent to your customers will now include this additional information

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Usually for no extra cost, our team is able to deliver additional email customizations. Contact us to request these customizations.